Customer service
Inbound support by phone, chat, email and WhatsApp.
Work from home, on a real operation.
Remote customer service, sales and support roles — with the same training, tools and quality standard as the floor.
EVX Global runs bilingual customer operations for companies across the Americas. Part of that work is done remotely, by people we recruit, train and support the same way we do on-site teams.
Where remote work is possible
Remote opportunities are available to qualified candidates in eligible markets, depending on the position, client and operational requirements. Each vacancy defines its own eligible countries — some are open regionally, some are limited by client requirements or by the schedule the operation needs covered. We do not promise that every role is remote, or that every country is eligible. What we do promise is that the talent network is open to candidates anywhere, and that we search it before we publish anything.
The roles that are usually remote
Sales and appointment setting
Outbound calling, qualification and calendar work.
Technical support
Tiered troubleshooting for product and platform teams.
Back office
Data, verification and administrative processes.
Quality and coaching
Evaluating interactions and coaching agents.
What you need to work remotely with us
- A reliable computerNot a phone. The tools we use need a real machine.
- A stable internet connectionVoice work is unforgiving about this. We ask before the interview so nobody wastes one.
- A headsetA proper one. The customer hears everything.
- A place you can take callsQuiet enough that the customer does not hear the household.
- LanguageMost roles require English and Spanish. Some back office roles do not.
How to apply
If there is an open position that fits, apply to it. If there is not, join the talent network — it is the same pipeline, and it is what we search first every time an operation opens. Being in it puts you ahead of anyone applying from scratch.
There is never a cost to apply or to be hired. If anyone asks you for money on our behalf, it is not us.